Privacy Policy

Gameco Pty Ltd (“we, us or our”) has prepared this Privacy Policy to outline how we use and store the personal information obtained from you via our website and other related services (all together “Services”).

Personal information is that which can be used to identify you as an individual. The type of information we collect from you depends on how you use our website.

Cookies on our website collect information on how you interact with it. Most web browsers are set to accept cookies. When you visit our servers along with Google Analytics and other third-party programs track and record information sent from your browser. This information may include, but is not limited to:

  • Your IP address
  • Pages viewed
  • Products viewed
  • Referring sites
  • Time spent on our website
  • Product purchase information
  • Other statistics relating to browsing behaviours

We use cookies to provide functionality and to recognise you across different devices. Cookies enable us to identify you and personalise and enhance your experience.

If you do not wish to receive any cookies, you can set your browser to refuse cookies. However, if you do set your browser to refuse cookies, you may have difficulty using some of our website’s functions.

Aggregation of Data
We collect data from our customers including personal information which we may use to generate reports, statistics, and other data, and to which we retain all intellectual property rights. You grant to us a worldwide, non-exclusive, royalty-free licence to aggregate this data with other data, including from other customers, as long as it is anonymised and you and your customers or any relevant individual, company or organisation cannot be identified.

Please note the section on Cookies above which details the limited circumstances in which your personal information may be aggregated and used in connection with your identity.

You also grant us a worldwide, perpetual, royalty-free licence to use, modify, distribute and create derivative works based on the aggregated data including all reports, statistics or analyses created or derived from it, and the right to access this aggregated data to provide you with feedback concerning your use of our Services. In undertaking this process we comply with, and your rights are protected by, the Privacy Act 1988 (Cth).

My Account/Newsletter Subscription
When you create an account on our website, we may request the following information:

  • Your first and last names
  • Contact information such as email or other address and phone number

At times we may contact you via your provided email or other address, and/or phone number to:

  • Confirmation your order
  • Update you on the status of your order and/or delivery
  • Notify you when a product is back in stock
  • Respond to queries and questions you have submitted
  • Advise of new products, promotions, and company news (if you have subscribed to our newsletter)

Contests and Promotions
On occasion, we may have contests and promotions that, in the event you wish to participate, will require you to supply identifying information, such as your name and email address. We need this information to notify winners. In some cases, third parties will be involved in the contest or promotion and this information may be disclosed to them. If any such disclosure is made it will only be made in accordance with our Privacy Policy and any use by these third parties will be indicated within the terms of the contest or promotion.

Payment Information
When you place an order with us online, you will provide information such as your first and last name, delivery address, and contact details. This information is used to identify you and process your order. Payments are processed by PayPal whose privacy policy will govern the use of your information. We do not store credit card details from website transactions in our systems, nor are they visible to our staff.

Disclosure to Third Parties
We may disclose your information to third parties in good faith belief that such disclosure is necessary to:

  • Comply with a legal obligation
  • Execute an agreement between yourself and us
  • Protect and defend the rights and property of Gameco
  • Prevent or investigate possible wrongdoing in connection with the website
  • Protect the personal safety of users of the website or the public
  • Protect against legal liability

Relevant examples of such disclosure include submitting your personal data to a third party that is responsible for executing an agreement or using this data to accurately respond to questions or complaints. Also, we may employ third party companies and individuals to facilitate the website, to provide the website on our behalf, to perform website-related sales and marketing activities or to assist us in analysing how our website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Access to Information
If at any time you want to know exactly what personal information we hold about you, email us at [email protected]. This information will be made available to you within 10 business days.

Changing and Deleting Information We Hold
If at any time you wish to change personal information that is inaccurate or out of date, please contact us by emailing us at [email protected] and we will amend this record. If you have an account with us, you may also be able to update the relevant information through your account. If you wish to have your personal information deleted, please email us at [email protected] and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.

Storage of Your Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any personal information held by us.

Password and Login
If you create an account via our website, you must take responsibility to ensure the confidentiality of this information including your password and login details.

Links to External Websites
Our website may have links to external websites. These linked websites are not under our control, and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to read the Privacy Policy and the Terms and Conditions of that website.

Contacting Us
You can contact us by email at [email protected] or in writing to:

Gameco Pty Ltd
161 Parramatta Road
Auburn NSW 2144

Changes to This Policy
From time to time, our policies will be reviewed and may be revised. We reserve the right to change our Privacy Policy at any time and notify you by posting an updated version of the policy on our website.

Last Updated: on 30/01/2023.

We are always very happy to answer any questions you may have regarding privacy or security via our contact form on our contact page or by email at [email protected].

By using our site, you consent to our privacy policy.